who we are
Who we are

For the benefit of all those who live, travel or do business, we work with our partners to create solutions that protect what matters, when it matters. We always push our boundaries to exceed their expectations by being by their side, in emergencies as well as for everyday mishaps.

Promoting both individual success and collective progress gives us strength. What’s more, putting new technologies at the service of growth and well-being drives us. And thanks to our global network of experts and to our commitment to protect and care, we develop innovative partnerships to design solutions adapted to and accessible for all. All to help advance society.

ceo, axa partners
Marie-Louise Elhabre
CEO, AXA Partners

We put the customer’s delight at the heart of everything we do on a daily basis, thanks to our best asset, our people, and through our technological innovations. Our DNA is about supporting individuals when they need it the most. We do it digitally when possible and humanly when it matters.

more than just help in an emergency. a lot more
More than just help in an emergency. A lot more

For the past 60 years, we have been helping people in difficult situations and organizing help worldwide in an emergency, all on your behalf. So, we ensure that all your customers, at home and on the move, feel secure with total peace of mind.

  • 98%
    98%consider AXA Partners was

    a true partner during the Covid19 crisis.*

  • 92%
    92%consider AXA Partners helps them

    improve their customer loyalty.*

  • 95%
    95%consider AXA Partners contributes

    to generate additional business.*
    (*AXA Partners’ Business Partners Satisfaction Survey B-Pulse, Dec. 2021)

Top 6 reasons to work with us
  • providing you with a unique service mix
    Providing you with a unique service mix

    Your customers are our priority. That’s why we design assistance and insurance solutions at scale to protect their health and lifestyle, safety and risk prevention.

  • thriving for innovative co-creation
    Thriving for innovative co-creation

    We support you by creating cutting-edge digital & innovation solutions tailored to your customers’ evolving needs.

  • helping you grasp new opportunities
    Helping you grasp new opportunities

    We help you exceed customers’ expectations with customized solutions all under your brand name to accelerate your growth.

  • enhancing the customer experience
    Enhancing the customer experience

    We work to increase customer satisfaction and loyalty through our program execution & omni channel end customer distribution support.

  • sharing our expertise and network
    Sharing our expertise and network

    We are trusted worldwide with a global geographic footprint, for seamless and global support.

  • being people-led is our driving force
    Being people-led is our driving force

    We’re a community with a shared purpose. We pride ourselves on offering unrivalled service quality thanks to the passion of our teams, our great people skills and advanced expertise. 

Let yourself be inspired
climber helps another climber on a mountain
Ready to gear up the challenges of your industry?
Partner with us and together we can build the right solutions.